24-HOUR EMERGENCY ASSISTANCE AVAILABLE

CALL US  TODAY!   904-686-9115 

Serving Clay County and Jacksonville, Florida

Who We Are

We are a 24/7 emergency restoration and cleaning company with 151 locations across the United States and counting. We are nationally backed and locally owned, which means we can handle your toughest jobs but we’re also a part of the community. Each member of our team has the heart of a servant with the desire to provide quick, quality cleanup with an emphasis on an excellent customer service experience. Compassionately caring for customers allows us to restore property and peace of mind. We want you to know us before you need us because who are you most likely to call when disaster strikes? A trusted friend. That’s us. We’re All Dry and we expect the unexpected.

 

Our Mission

To be first responders whenever disaster strikes, acting quickly to restore property and peace of mind while delivering an exceptional customer experience. Our family cares about yours.

 

Our Vision

We want to be the property owner’s first and only thought when they need clean, quick, quality care for their home or business. 

We want to be a trusted resource, partner and neighbor to our customers, service partners and friends in the community. We want to be known for:

 

Core Values

We want to honor God in every aspect of who we are and what we do. We will achieve our mission by treating everyone – customers and colleagues alike – with honesty and courtesy. We will care for each property as if it’s our own and always be just a phone call away. With integrity as our guiding principle, we will work hard to ensure every interaction is compassionate and encouraging. We will strive to leave a lasting impression of excellence with everyone within our sphere of influence.

Compassion – We often meet people for the first time on their worst day. We want to be there to do the job but even more than that, we want to ease fears, calm nerves, and provide hope. Restoration is about property and peace of mind, and we value providing both.

Integrity – Some aspects of the service industry have a reputation for being less than reputable. We want to change that one customer – one relationship – at a time. We want our customers to know when they call us, they don’t have to worry about whether the job will be done right, because it will always be done right. Period.

Transparency – When chaos surrounds you, information is power. We will honestly assess the situation and provide comprehensive solutions to put things right. We will communicate every step of the way, so you know exactly what to expect.

Service – Service is the heart of what we do and who we are. We want to serve every customer as if they were part of our family. We will go above and beyond to make sure our customers are taken care of.

 

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